Instructions and Troubleshooting:

Photos are available to purchase at www.spacecamp.com/missioncontrol at a discounted rate until two days prior to the start of camp. After this date, you can order on-site at check-in, or online at www.spacecamp.com/missioncontrol.

Visit www.spacecamp.com/missioncontrol and click "Login and View Registrations."

If you need help with your Bunk1 account, contact them directly by emailing [email protected] or calling 212-974-9112. For FAQs related to Bunk1’s services click here.

Replies from your child will be uploaded to Bunk1 for distribution twice daily.

To receive a reply, you'll need to provide your child with the Bunk1 uniquely barcoded reply stationery.

1. Register prior to Camp, purchase stationery and print out enough copies to last the duration of Camp or use credits to add the stationery when you send a BunkNote.
2. Make sure your trainee knows to write on the barcoded stationery.
3. The BunkReplies are collected, scanned and will appear in your account.

To send your child a BunkNote, click here to login to your Circuitree account, and follow the “Send BunkNotes” link in the Parent Portal.

While we make every effort to have all photos uploaded within 24 to 48 hours, occasionally due to circumstances beyond our control and the volume of photos taken during peak weeks, we are not able to guarantee this timeframe. We appreciate your patience and understanding during any delays.

The facial recognition software requires processing time to tag each individual. Each time a photo is accepted in the “My Campers” section, the facial recognition gets more precise.

Follow the instructions found in your Space Camp photos Access Code email. This email will arrive approximately 48 hours prior to the start of your camp date, at the email address used to register for camp. If you don’t receive it, please send an email to [email protected], or call 1-800-637-7223.

Visit www.spacecamp.com/missioncontrol and click "Login and View Registrations." Login and open your child’s account by clicking on his or her name.