How much does Astrotrek cost and what does that cost provide?
The Astrotrek program cost is $175.00 per person if staying on site. The program has an additional cost per person to stay offsite at a hotel which is $225.00 per person. (This hotel rate is for the entire group if staying offsite, Not offered to individuals) A $150.00 non –refundable registration fee is needed when booking your reservation. This $150.00 is not applied to your booking. A minimum group size of 15 students is required and an adult must accompany each group. 1 complimentary adult pass is given for every 25 students. Five cafeteria meals, lodging, and a learning experience of a lifetime will be provided. Traveling exhibits are not included
What ages are appropriate for Astrotrek?
The Astrotrek program has activities that are developed for grades 3-8.
Where will we sleep?
Lodging is provided in the program cost. Trainees will be housed in the Space Habitat Complex, located on U.S. Space and Rocket Center property. If the Space Habitat Complex reaches capacity, a local hotel will be provided for housing. In the situation that your group is housed in an off-site hotel, you will be responsible for transportation to and from the U.S. Space and Rocket Center.
What time do we arrive and depart?
Check-in will be from 3 p.m. to 4:30 p.m. on the first day. Program activities start at 5pm. Departure will be between 10am and 11am on the last day (schedules will vary).
What is the cancellation policy?
All cancellations must be made in writing from the group leader and faxed or mailed to Astrotrek Reservations Personnel. The amount of refund will be determined by the following schedule:
60 days or more prior to arrival...50% refund.
Less than 60 days prior to arrival...No refund
All refunds are considered on a case by case basis. Doctor excuses are needed for illnesses. Please provide appropriate documentation detailing the reason for your refund request. Refunds are not given for students that have misbehaved and are not allowed to come to Space Camp per either parents or school officials. A refund will not be given in such cases. If a child is decamped for abusive, destructive, or harmful behavior no refund will be given.
ALL REFUNDS MUST BE PROCESSED BY THE GROUP LEADER ONLY.
What are the payment options?
A deposit of 50% of the total balance is due no later than 90 days prior to arrival.
Final payment is due no later than 60 days prior to arrival.
Reservations made less than 60 days prior require full payment at the time of booking.
We cannot accept individual payments for a group booking. Deposit and final balance fees are each payable (by one check or credit card payment...Visa, MasterCard, Discover and American Express) for the amount due to: U.S. SPACE & ROCKET CENTER. Individual checks will be returned to the group leader. Failure to pay either the deposit or balance in accordance with the payment schedule provided will result in a cancellation.
What kind of training do our team leaders have?
A minimum of two years of college or equivalent experience is mandatory for all crew trainers. While a significant percentage of our staff are education majors, others are pursuing degrees in business, science, math or the liberal arts. The common thread they all share is they want to work with children. Many staff members have actually gone through the camp programs as trainees. Every potential crew trainer must pass a comprehensive background check, pre-employment attitude test and drug screening prior to employment. Once employed staff members receive training in the following areas: program facts and history; simulator safety and operation; proper discipline techniques; and age-specific behavioral characteristics. All crew trainers are closely supervised and are evaluated weekly at the end of each camp session by their team members. Our staff is instructed in the latest scientific technology in space exploration, to better educate your students.
What kind of security and safety measures are taken?
Camp supervisory staff and a separate security staff are on site or on call 24 hours a day, seven days a week when camp is in session to ensure the safety of each child. Crew trainers are highly trained and certified in the proper use of all simulators so that all trainees may have a safe, enjoyable experience. Each simulator is built to the highest standards and all equipment is safety checked and maintained by professional technicians. Each enclosed simulator is equipped with smoke detectors. It is mandatory that trainees wear safety helmets when using most of the astronaut training equipment.
What if I am bringing a trainee with special needs?
Every effort is made to accommodate individuals with special needs. Special needs include physical disabilities and dietary restrictions. To learn more about our capabilities, please ask Astrotrek reservations personnel.